What are contacts?

Contacts are the employee records Payreq uses to match documents to recipients. Each record must include an Employee ID and at least one authentication field (e.g. postcode or date of birth). 

These contacts are essential for ensuring the correct recipient receives each notice.

Each Contact contains (at a minimum):

• Employee ID
• Employee name
• Authentication field

You can optionally add full name and address details.

Why contacts matter

Each subscription links to a contact. If employee details change, review their subscription to ensure documents still reach the right person.

Payreq uses this data to match employee subscription requests with the right record. A subscription is only successful if the details provided match the contact record exactly.

Read more: Adding, managing and updating contacts