FAQs & troubleshooting (12)

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Q: Can Payreq auto-update Contacts for us?

Modified on Wed, 22 Oct at 11:31 AM
Q: What happens if a Contact doesn’t match a subscription?

Modified on Wed, 22 Oct at 11:32 AM
Q: Can I manage my own Payreq Delivery account after initial setup?

Modified on Wed, 22 Oct at 4:53 PM
Q: How do I know if my Payreq Delivery account is ready for use?

Modified on Wed, 22 Oct at 5:56 PM
Q: My customer says they haven’t received their notice. What should I check?

Modified on Wed, 22 Oct at 5:57 PM
Q: Why is my mail being marked as “Undeliverable”?

Modified on Wed, 22 Oct at 5:58 PM
Q: How do I update or correct a Contact’s delivery details?

Modified on Wed, 22 Oct at 6:00 PM
Q: Why is my mail not showing in the archive?

Modified on Wed, 22 Oct at 6:00 PM
Q: How do I view delivery results for a particular billing run?

Modified on Wed, 22 Oct at 6:01 PM
Q: How do I activate BPAY View on my new Biller Code?

Modified on Wed, 22 Oct at 6:02 PM