To ensure a successful migration, you’ll need to complete and return the following forms and files:
- Form A – Activate BPAY View on your new Biller Code 
- Form A – Deactivate BPAY View from your old Biller Code 
- Technical Capability Review – Bank to complete 
- Mapping Spreadsheet – Lists old vs. new Contact IDs 
- Communications Templates – Used to notify ratepayers 
Your Payreq Account Manager will provide you with a migration guide that will include forms, templates and examples.
Top tip: Submit your completed forms at least 3 weeks before your go-live date to avoid delays.
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