What is a Payreq Smart Mailbox?

A Payreq Smart Mailbox is a safe online place where you can receive, store, and manage important documents like bills, rates notices, or payslips.

It works like your regular letterbox – but smarter, safer, and completely digital.

Why it’s “smart”

• Safe and private – only approved organisations you connect with (like your council, utility, or employer) can send you documents.

• No spam or junk – you’ll only get the important things you’ve asked to receive.

• Nothing gets lost – your documents are stored securely for up to seven years, so you can always find them later.

• Easy to search and organise – quickly find past bills or payslips when you need them.

• Available anywhere, anytime – log in on your phone or computer, wherever you are.

Why use a Payreq Smart Mailbox instead of email

Unlike email, the Payreq Smart Mailbox is built just for important documents. No spam, scams, or ads.

• Your documents stay safe even if you lose or change your email address.

• Old documents never disappear unless you choose to delete them.

Tip: You can also choose to receive documents by email and in your Payreq Smart Mailbox for extra convenience.

How to get a Payreq Smart Mailbox

When you create a free Payreq account at go.payreq.com, you’ll automatically get a Payreq Smart Mailbox.

From there, you can connect to the participating organisations you trust – like your council, utility provider, or employer – so they can send documents straight to you.

The Payreq Smart Mailbox keeps your important information secure, organised, and always easy to find, giving you peace of mind and saving you from the hassle of paper mail or messy email inboxes.