Employee sign-up guide

How to Sign Up for Payreq and Get Your Pay Documents

Welcome

Your employer uses Payreq to send your pay statements and tax documents securely online.
You need to sign up and subscribe so you can receive and view your documents anytime, anywhere.

Don’t worry — it’s free, safe, and only takes a few minutes.

What you need before you start

• A computer, tablet, or smartphone

• Your employee ID (provided by your employer)

• Your postal or ZIP code

Step 1. Create your Payreq account

1. Go to go.payreq.com.

2. Click Create an Account.

3. Enter your name, email address, and password.

4. Follow the prompts to finish setting up your account.

5. Check your email and click the verification link to confirm your account.

Step 2. Subscribe to your employer

Subscribing gives your employer permission to send your pay documents to your Payreq account.

1. Log in to go.payreq.com.

2. Click on Subscriptions in the top menu.

3. Click the + Subscribe button.

4. Search for your employer in the list and select them.

5. Choose Payreq Smart Mailbox as the delivery method.

6. Enter:

   • Your Employee ID exactly as it appears on your latest paystub.

   • Your Postal or ZIP code

7. Tick the box to accept the Terms and Conditions, then click Subscribe.

Step 3. Access your pay documents

Once you’ve subscribed:

• Your pay statements and tax documents will appear in your Smart Digital Mailbox.

• Log in anytime to view, download, or print your documents.

• You can also download the free Payreq mobile app to check your documents on the go.

Why Payreq?

• Secure: Your information is protected with bank-level security.

• Always available: Documents are stored for up to 7 years, even if you leave your job.

• Free to use: There’s no cost to you.

Need help?

If you get stuck:

• Visit the Help Centre at www.payreq.com/help.